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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PFERD products

The group "New Technologies" offers for review the products of the plant PFERD: locksmith, key, milled, sharpening, precision files, fillets, wood rasps, carbide boreholes for high-performance, universal use, step drills, milling tools, grinding machines, stripping wheels, grinding heads, grinding wheels, fibrodisks, grinding bushings, tools for fine grinding and polishing, tools with diamond and cubic boron nitride CBN, cutting, petal and stripping grinding wheels, grinding and cutting wheels for stationary machines, technical brushes, CBN grinding heads, CBN grinding wheels, pneumatic drive devices, electric drive devices, flexible abrasive belts, skins
  • Files PFERD
    Files
    HOBBY, WRU, WR, etc.
  • Milling tools PFERD
    Milling tools
    SPG, KEL, SKM, RBF, etc.
  • Grinding heads, circles PFERD
    Grinding heads, circles
    INOX, STEEL EDGE, TOUGH, etc.
  • Fine grinding and polishing tools PFERD
    Fine grinding and polishing tools
    POLINOX, CD, CDR, etc.
  • Tools with diamond and cubic Boron nitride CBN PFERD
    Tools with diamond and cubic Boron nitride CBN
    DF, HANDY, DG, etc.
  • Cutting, petal and stripping circles PFERD
    Cutting, petal and stripping circles
    PSF STEELOX, POLIFAN, etc.
  • Grinding and cutting wheels for stationary machines PFERD
    Grinding and cutting wheels for stationary machines
    SGP, HEAVY DUTY, RAIL, etc.
  • Technical Brushes PFERD
    Technical Brushes
    COMBITWIST, PBU, PBUL, etc.
  • Pneumatic drive devices PFERD
    Pneumatic drive devices
    PWS, MST, PGTA, PGT, etc.
  • Electric drive devices PFERD
    Electric drive devices
    MIM, UGER, REKORD, etc.
  • Accessories PFERD
    Accessories
    rollers, attachment shoulders, etc.

NEW TECHNOLOGIES GROUP

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